Privacy Policy
This notice explains what information 4U Mart collects when you use this website, why we collect it, who we share it with, and the choices you have. If anything here is unclear, please ask us.
On this page
Who we are
4U Mart sells genuine Bosch home appliances in Egypt, with showrooms in New Cairo and Mansoura. This notice covers the website at 4umart.store and any enquiry you send us through it.
What information we collect
Information you give us. When you place an order, create an account, join our mailing list or send us a message, we may collect your name, email address, phone number, delivery address, billing address, username and password, and your contact preferences.
Information collected automatically. Like most websites, we automatically receive technical information when you browse — your IP address, browser and device type, operating system, language preference, referring page, and how you moved through the site. This does not identify you personally and is used to keep the site secure and to understand how it is used.
We do not collect sensitive personal information.
How we use your information
We use what we collect to take and fulfil your order, arrange delivery and installation, answer your questions, manage your account, handle returns and warranty claims, send you offers if you have asked to receive them, keep the site secure, and meet our legal obligations.
You can unsubscribe from marketing email at any time using the link in any message we send.
Payments
4U Mart does not collect or store card numbers on this website. Payment for your appliance is arranged directly with our team when your order is confirmed.
If online card payment is introduced in future, it will be handled by a payment provider and this notice will be updated to name them before any card details are collected.
Cookies and tracking
We use cookies and similar technologies to keep your basket and session working, remember your preferences, and understand which pages are useful. You can block or delete cookies in your browser settings, though parts of the site may stop working correctly if you do.
When and with whom we share information
We share your information only where it is needed to run the business: with delivery and installation partners so your appliance can reach you, with Bosch or an authorised service agent when a warranty claim or repair requires it, and with the suppliers who host this website and send our email.
We do not sell your personal information.
Social logins and third-party websites
If we offer the option to sign in using a social media account, that provider will share basic profile information with us — typically your name and email address. We use it only to create and manage your account.
Our site links to other websites, including Bosch and our social channels. We are not responsible for their privacy practices, and we recommend reading their notices before sharing information with them.
How long we keep your information
We keep your information only as long as we need it for the purposes described here — normally for as long as you have an account with us, and afterwards for the period required to meet warranty, accounting and legal obligations. When it is no longer needed, we delete it or anonymise it.
How we keep your information safe
We use appropriate technical and organisational measures to protect the information you give us. No website can be guaranteed completely secure, so please protect your account password and let us know immediately if you think your account has been misused.
Your rights
You can ask us for a copy of the information we hold about you, ask us to correct anything inaccurate, ask us to delete it, or withdraw your consent to marketing. Contact us using the details below and we will respond as quickly as we can.
Updates to this notice
We may update this notice from time to time so that it stays accurate and meets the law. The revised version applies from the moment it is published on this page.
How to contact us
Questions about this notice, or about the information we hold about you:
sales@4umart.net
+20 100 025 4500
New Cairo — South Tessen St., Hala Mall
Mansoura — Abd El-Salam Aref St., Dakahlia
Every day except Friday, 11:00–23:00.